Golden Plinko Terms of Service
Effective October 11, 2026. Beijing Shenma Matrix Technology Co., Ltd. provides Golden Plinko. Contact: 15600090002@163.com.
App licence
For the iOS app, Apple's Standard Licensed Application End User License Agreement governs the app licence. These service rules govern our cloud saving, rewards and game services in addition to that licence. Mandatory consumer rights remain applicable.
Game services and virtual items
Golden Plinko is an entertainment game. Coins, gems, balls, Lotto tickets, skins and other virtual items have no cash value, cannot be redeemed for real money or prizes, and are not a financial product or real-money gambling service. Lotto is a virtual game mechanic. Rewards are determined by the published in-game rules. Optional rewarded ads are subject to availability and successful verification.
Accounts and acceptable use
Use an account you are entitled to access. Do not impersonate others, exploit bugs, forge advertisement receipts, automate abusive requests or interfere with the service. We may restrict access when necessary for security, misuse or legal requirements. Contact support if you believe a restriction is incorrect. You must be at least 18 years old to use Golden Plinko and meet any higher age requirement applicable in your location.
Cloud progress and availability
Cloud saving requires authentication and consent. Keep local progress while a request fails and follow the game's conflict-resolution prompts. Service maintenance, network outages and platform changes can affect availability. We may update features and rules with appropriate notice. Export and account deletion are available in settings. See the Privacy Policy for processing and deletion details.
Responsibility and disputes
We provide the service with reasonable care. To the extent permitted by applicable law, we do not guarantee uninterrupted availability and are not responsible for losses caused by misuse or circumstances beyond our reasonable control. Nothing excludes liability or rights that cannot legally be excluded. Contact support first so we can investigate a dispute; applicable law and mandatory local consumer protections govern your rights.